Plum DEV Documentation
plumdevguide:generaloutboundguide

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plumdevguide:generaloutboundguide [2014/05/28 15:44]
jennifer added meta description
plumdevguide:generaloutboundguide [2020/01/07 14:22] (current)
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 {{description>​Outbound calling tools for queueing calls either programmatically or through the Plum DEV web interface and checking call status and information.}} {{description>​Outbound calling tools for queueing calls either programmatically or through the Plum DEV web interface and checking call status and information.}}
-===== Using the Outbound Tools =====+====== Using the Outbound Tools ======
  
 ==== Queuing Single Outbound Calls Using the Web Interface ==== ==== Queuing Single Outbound Calls Using the Web Interface ====
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 result_url is a URL you can enter for post-call processing. Please note that the outbound system posts to the result_url either after all retry attempts have been made for the outbound call or after the outbound call successfully completes. result_url is a URL you can enter for post-call processing. Please note that the outbound system posts to the result_url either after all retry attempts have been made for the outbound call or after the outbound call successfully completes.
  
-For the result_url callback, the parameters that are available for you to reference are: phone_number,​ message_reference,​ call_id, result, callee_type, attempts, last_attempt_timestamp,​ and duration.+For the result_url callback, the parameters that are available for you to reference are: phone_number,​ message_reference,​ call_id, result, attempts, last_attempt_timestamp,​ and duration.
  
 phone_number is the dialed phone number for the outbound call. phone_number is the dialed phone number for the outbound call.
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 result is the status of the outbound call: it can return either "​completed"​ or "​failed"​. result is the status of the outbound call: it can return either "​completed"​ or "​failed"​.
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-callee_type describes the specific callee type that was detected by the outbound system. If a call was "​completed",​ the available callee types that can be returned are "​voice"​ and "​answeringmachine"​. If a call has "​failed",​ the available callee types that can be returned are "​fax",​ "​busy",​ "​noanswer",​ "​operator",​ "​informationtone",​ and "​unknown"​. 
  
 Below is an example you can reference that utilizes a result_url PHP script: ​ Below is an example you can reference that utilizes a result_url PHP script: ​