# Important Notices

![](/files/-MUJKTGRD3-CFz8280je)

### General

{% content-ref url="/pages/-MX7aKm1gLQpWUukjZHg" %}
[10DLC brings major changes to the way businesses use SMS](/documentation/news-and-notices/announcements/10dlc.md)
{% endcontent-ref %}

### Support

{% content-ref url="/pages/-MUPpZAKvr2M7e6ZxG96" %}
[Broken mention](broken://pages/-MUPpZAKvr2M7e6ZxG96)
{% endcontent-ref %}

{% content-ref url="/pages/-MFCKWszWpMG6ahQ4SRe" %}
[Prioritizing Support Tickets via Email](/documentation/news-and-notices/announcements/prioritizing-support-tickets-via-email.md)
{% endcontent-ref %}

{% content-ref url="/pages/CuV0lNcKbSFfpy8Gn9yc" %}
[Plum Voice Not Vulnerable to Log4Shell (CVE-2021-44228 and CVE-2021-45046)](/documentation/news-and-notices/announcements/plum-voice-not-vulnerable-to-log4shell-cve-2021-44228-and-cve-2021-45046.md)
{% endcontent-ref %}


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