Prompt Table

The prompt table has four columns: Type, Phrase, Alert, and Action.

  • 1. Type: Indicates whether the prompt was generated by the user or automatically by Fuse.

  • 2. Phrase: Displays the text for each prompt in the call-flow. System-added prompts can be edited directly in the prompt table. User-added prompts must be edited in the Application Editor.

  • 3. Alerts: Displays alerts when users alter prompt text directly in the prompt table.

    • Undo (): When users edit prompt text in the prompt table, a roll-back arrow ()displays in the Alerts column. Hovering over the icon displays the default prompt text in the pop-up display. Clicking on the icon restores the default text, deleting any changes.

    • Mute (): Deleting all of the text from a prompt in the prompt table mutes that prompt in the call-flow.

  • 4. Actions ():

    • Upload (): This option allows users to upload pre-recorded audio for a prompt. Clicking on the icon in the Actions column opens a file navigation window enabling users to select an audio file from a local drive to upload to Fuse.

    • Download (): Click this button to download a copy of the pre-recorded audio file for that prompt.

    • Play/Pause (): When a prompt has an associated pre-recorded audio file, clicking this button plays or pauses the that file.

    • Delete (): Deletes the pre-recorded audio file.