common_call_path

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common_call_path [2016/07/21 08:15]
admin
common_call_path [2016/05/10 10:09] (current)
admin [Inputs]
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 As with every other section, you can specify the date range for the graph using the date range picker as well as selecting a specific phone number from the phone number drop down selector. In addition to these items, there are two items unique to this section and the flow debugger. The first of these items is the start url drop down. This drop down menu is located next to the phone number drop down and gives you the ability to select the data from your graph based on either the phone number or the start url of you application. This can be particularly useful when you have multiple phone numbers in your account with the same start url configured. This way you can automatically group those phone number together using the common start url between them. In addition to these input items, which affect what data is represented in the graph, there is a slider tool which will shrink and expand the graph itself, to allow you a better view of the graph as well as the ability to zoom in to the finer details of the graph. The slider is to the top right of the graph and looks like the below image. As with every other section, you can specify the date range for the graph using the date range picker as well as selecting a specific phone number from the phone number drop down selector. In addition to these items, there are two items unique to this section and the flow debugger. The first of these items is the start url drop down. This drop down menu is located next to the phone number drop down and gives you the ability to select the data from your graph based on either the phone number or the start url of you application. This can be particularly useful when you have multiple phone numbers in your account with the same start url configured. This way you can automatically group those phone number together using the common start url between them. In addition to these input items, which affect what data is represented in the graph, there is a slider tool which will shrink and expand the graph itself, to allow you a better view of the graph as well as the ability to zoom in to the finer details of the graph. The slider is to the top right of the graph and looks like the below image.
  
-{{:zoom-slider.png?​nolink|}}+{{:​slider.png?​nolink|}}
  
 ====Diagram==== ====Diagram====
  
-{{:sankey-commoncallpath.png?​nolink|}}+{{:common_call_path.png?​nolink|}}
  
 The common call path diagram should be rather intuitive. You should read the graph from left to right, as this represents the most common way in which callers are navigating through your application. Each node of the graph represents a node and the paths between the nodes represent the paths taken through the application. The size of the nodes and paths relative to one another gives a sense of scale in regards to how frequently each node is visited from the previous node, the larger nodes representing the more frequently visited nodes and the smaller nodes representing the less frequently visited nodes. The common call path diagram should be rather intuitive. You should read the graph from left to right, as this represents the most common way in which callers are navigating through your application. Each node of the graph represents a node and the paths between the nodes represent the paths taken through the application. The size of the nodes and paths relative to one another gives a sense of scale in regards to how frequently each node is visited from the previous node, the larger nodes representing the more frequently visited nodes and the smaller nodes representing the less frequently visited nodes.
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 You can also hover over the paths between nodes to see the details of the path as well as the total number of visits from one node to another. The image below is a sample of the help text which indicates there were 8 total visits from the one node to the next. You can also hover over the paths between nodes to see the details of the path as well as the total number of visits from one node to another. The image below is a sample of the help text which indicates there were 8 total visits from the one node to the next.
  
-{{:tooltip.png?​nolink|}}+{{:common_call_path_helptext.png?​nolink|}}
  
 ===Draggable=== ===Draggable===
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 One unique feature of the diagrams is that the nodes themselves can be selected and dragged. You can click and drag the nodes as desired to relocate the nodes for a clearer path or to manipulate the graph as desired. Here's a simple sample of the above diagram after relocating the nodes. One unique feature of the diagrams is that the nodes themselves can be selected and dragged. You can click and drag the nodes as desired to relocate the nodes for a clearer path or to manipulate the graph as desired. Here's a simple sample of the above diagram after relocating the nodes.
  
-{{:draggable.png?​nolink|}}+{{:common_call_path_reordered.png?​nolink|}}
  
common_call_path.txt · Last modified: 2016/05/10 10:09 by admin