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  • Plum Voice Docs Center
  • DEV
  • Fuse
  • Insight
  • VoiceTrends
  • Blocklist
  • News & Notices
    • Important Notices
      • 10DLC Fees: T-Mobile non-use fee
      • Accessing and Using the Service Desk
      • Prioritizing Support Tickets via Email
      • 10DLC brings major changes to the way businesses use SMS
      • Plum Voice Not Vulnerable to Log4Shell (CVE-2021-44228 and CVE-2021-45046)
  • Using The Plum Voice Suite
    • 'How To' Guides
      • Using Plum’s Transcription API
      • Send SMS messages using Fuse's REST module
      • Upload an Audio Recording to Storage
      • Best Practices for Outbound Calling on the Plum Voice Platform
        • Robocalling, STIR/SHAKEN, and ANI
    • Use Cases
      • Adding Transcription to the Voice Channel
      • Combining SMS and Voice for better customer experiences
  • 10DLC FAQs
    • Introduction
    • Frequently asked questions
      • Throughput
      • 10DLC Fees
      • Glossary of 10DLC terms
      • 10DLC Timeline
  • Previous Email Notices
    • Main
      • Product News
      • 10DLC News
  • Quick References
    • SMS Standard Keywords
    • Best Practices for Business SMS Messaging
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Plum Voice Docs Center

Home page for Plum Voice documentation.

NextImportant Notices

Last updated 1 year ago

Plum DEV

Create custom voice applications using VoiceXML code.

Plum Fuse

An intuitive drag-and-drop visual editor accelerates development and fosters team management of IVR applications.

Plum Insight

A multi-channel survey tool enables users to leverage their voice channel to close the feedback loop for Voice of the Customer programs.

VoiceTrends

A custom-built analytics toolkit, designed specifically for Plum Voice products, provides actionable data that enables users to measure, optimize, and improve the performance of voice applications.

Blocklist

Use Blocklist to prevent problematic phone numbers from ever connecting with your IVR applications.

Plum DEV documentation
Plum Fuse documentation
Plum Insight documentation
VoiceTrends documentation
Blocklist documentation