Plum Voice Product Documentation

Plum DEV

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Create custom voice applications using VoiceXML code.

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​Plum DEV documentation​

Plum Fuse

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An intuitive drag-and-drop visual editor accelerates development and fosters team management of IVR applications.

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​Plum Fuse documentation​

Plum Insight

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A multi-channel survey tool enables users to leverage their voice channel to close the feedback loop for Voice of the Customer programs.

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​Plum Insight documentation​

VoiceTrends

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A custom-built analytics toolkit, designed specifically for Plum Voice products, provides actionable data that enables users to measure, optimize, and improve the performance of voice applications.

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​VoiceTrends documentation​

Blocklist

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Use Blocklist to prevent problematic phone numbers from ever connecting with your IVR applications.

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​Blocklist documentation​