Plum Voice Product Documentation

Plum DEV

​

​

Create custom voice applications using VoiceXML code.

​

​Plum DEV documentation​

Plum Fuse

​

​

An intuitive drag-and-drop visual editor accelerates development and fosters team management of IVR applications.

​

​Plum Fuse documentation​

Plum Insight

​

​

A multi-channel survey tool enables users to leverage their voice channel to close the feedback loop for Voice of the Customer programs.

​

​Plum Insight documentation​

VoiceTrends

​

​

A custom-built analytics toolkit, designed specifically for Plum Voice products, provides actionable data that enables users to measure, optimize, and improve the performance of voice applications.

​

​VoiceTrends documentation​

Blocklist

Use Blocklist to prevent problematic phone numbers from ever connecting with your IVR applications.

​

​Blocklist documentation​