Call Profile Graphs

The y-axis on each graph depicts the statistical value indicated by the graph name. The x-axis displays the specified period (day, week, month).

To enlarge each graph, click the thumbnail of the graph from within the page, or select it from the sub-menu under the Caller Profile section.

To change the period interval on this graph, select one of the Day/Week/Month buttons located in the top right of this menu. Selecting one of these changes the period of the x-axis on the graph.

To view the data for a specific phone number, select the desired phone number from the drop-down menu in the top left. “All Phone Numbers” is the default setting for this menu until changed by the user.

# Calls

This graph displays the total number of calls made to your application(s). Hovering over each graph points will show the individual statistics for each date.

# Unique Callers

This graph depicts the number of unique phone numbers calling your application. For example, if the same phone number called the application 10 times, that phone number would be counted once in this graph. In contrast, all 10 of those calls would count in the # Calls graph.

Geographic

This graph is a heat map of the Unites States based on the total number of calls from each state. States with darker shading indicated higher call volumes. Hovering over the state on the map displays the total number of calls originating from that state.