Performance Raw Data

Figure 1: In-call application performance data displayed under the Raw Data tab.

The Raw Data tab provides a table with the underlying data used to generate all of the graphs in the Performance section. This table displays application performance data by date within the selected date range. Table entries are grouped by your period selection (e.g., day, month, year).

You can export this data by selecting either Export CSV or Export Totals CSV , which generates a CSV file (a spreadsheet) in the following formats:

• Export CSV : Data is sorted by date. Same format shown in Figure 1 above.

• Export Totals CSV : Data is sorted by phone number. The Phone Number column will replace the default Date column in the CSV file.

Exported CSV files can be viewed and edited with Microsoft Excel, Google Sheets, or any other similar spreadsheet software.

For programmatic access to this data, see our VoiceTrends API documentation.