Performance Graphs

The y-axis on each graph depicts the statistical value indicated by the graph name. The x-axis displays the specified period (day, week, month).

To enlarge each graph, click the thumbnail of the graph from within the page, or select it from the sub-menu under the Performance section.

To change the period interval on this graph, select one of the Day/Week/Month buttons located in the top right of this menu. Selecting one of these changes the period of the x-axis on the graph.

To view the data for a specific phone number, select the desired phone number from the drop-down menu in the top left. “All Phone Numbers” is the default setting for this menu until changed by the user.

JS Errors

This total is calculated based on the number of JavaScript errors encountered. This is synonymous with an error.semantic.ecmascript event.

JS Errors per Call

This graph depicts the total number of JavaScript (ecmascript) errors divided by the total calls for a given period. The metric is useful in contrast with the JS Errors graph because the JS Errors per call data should scale linearly with the number of calls, as opposed to the fixed JS Errors total.

Fetch Errors

This total is calculated based on the number of resource fetch errors encountered. This is synonymous with an error.badfetch event. Fetch errors include all remote content, including vxml page fetches, audio fetches, and remote request via the <data> tag.

Fetch Errors per Call

This graph represents the total number of fetch (error.badfetch) errors divided by the total calls for a given period. This metric is useful in contrast with the Fetch Errors graph because the Fetch Errors per call data should scale linearly with the number of calls, as opposed to the fixed Fetch Errors total.

Average Page Load

The average page load is calculated as the sum of the time it took to fetch every page divided by the sum of all page fetches. This is displayed as seconds with a precision of 4 decimal places.