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DEV Outbound APIs

Outbound API Methods

Queue a Single Call with the queuecall web service

This default campaign and the calls within it are visible in and controlled from your campaign management interface after you login with your login name and PIN.‌ If you do not already have a PIN for outbound calling, contact Plum's Account Management team.
If you plan to queue more than one call at a time, use the Queue Multiple Calls API Method. Looping the Single Call API for individual calls can cause DDoS, which will result in all calls failing.
post
http://outbound.plumvoice.com
/webservice/queuecall.php‌
Queue A Single Call
See the Outbound API parameter notes for additional information on these single call API parameters.

Queue Multiple Calls with the queuecalls web service

The campaign manager interface allows users to assign campaigns a unique name and to manage various aspects of the campaign. Use your login name and PIN to access the campaign manager.‌ If you do not already have a PIN for outbound calling, contact Plum's Account Management team.
post
http://outbound.plumvoice.com
/webservice/queuecalls.php‌
Queue Multiple Calls
You must POST with multipart/form-data encoding in order for the queuecalls webservice to properly receive and process the uploaded file .‌
All settings are applied to all calls in the campaign. However, message_reference and call_parameters (see below) are set on a per-call basis and are specified in the uploaded text file with each phone number.‌

Required Settings

Calls are listed in the phone number list file on comma-delimited lines where the first field is the phone number and the second and third fields contain a message_reference string and call_parameters string, respectively, for the call as described here. The second and third fields are optional.‌
See the Outbound API parameter notes for additional information on these multi-call API parameters.
Last modified 9mo ago