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Overview
Plum offers four services for its SMS REST API:
Method
Service
Description
Please note that each of these SMS REST APIs use HTTP AUTH for authentication. The username/password to be used for authentication are the same as your standard Plum DEV login credentials.
All of the SMS REST APIs have the same return format that includes a status (success or failure), error message and the result data.
Sample Responses
<sample>
<status>success</status>
<error/>
<result>
<!-- SAMPLE RESULT DATA -->
</result>
</sample>
<sample>
<status>failure</status>
<error>Unauthorized access to sample service</error>
</sample>
{
"status":"success",
"error":"",
"result": {
// SAMPLE RESULT DATA
}
}
{
"status":"failure",
"error":"Unauthorized access to sample service",
}
10-digit phone number that will receive the SMS message.
from
string
Phone number that the SMS will appear from.
Note: This phone number must appear as an “SMS Number” on the “Account Configuration” page in your Plum DEV account. Any attempt to send an SMS using a number not listed as an “SMS Number” in your account will fail.
Your SMS-enabled number must be non-PCI. SMS is unencrypted, which makes SMS messaging incompatible with PCI numbers and infrastructure.
body
string
SMS message to be sent
Note: messages larger than 160 characters will be split into multiple messages.
result_url
string
URL for tracking the SMS result status
Note: after the SMS is sent this URL will receive a POST with the following variables: 'sms_message_id' and 'status'. This should be used to get the status of an SMS message rather than polling the status REST service.
<?php
// make sure the log file has read/write permissions from the web server
$logfile = "logs/smsresults.log"
if (!is_readable($logfile) || !is_writable($logfile)) {
die("Unable to write to log file.");
}
if (isset($_POST['sms_message_id'], $_POST['status'])) {
if ($fp = fopen($logfile, 'a+')) {
$date = date("r");
$message_id = $_POST['sms_message_id'];
$status = $_POST['status'];
fwrite($fp, "$date $message_id $status\n");
fclose($fp);
}
}
?>
curl -u username:password -d to=19998881234 -d from=2435678910 -d body='This is a notification' https://hosting.plumvoice.com/ws/sms/queue.xml
Unique 128-bit hexidecimal identifier for this SMS message
Note: this value is provided in the result of a queued SMS message
Headers
Name
Type
Description
content-type
string
application/x-www-form-urlencoded
accept
string
application/json, application/xml
{
"status":"success",
"error":"",
"result": {
"sms_message_id":"e7f41fdc813d481081ec2840d68838b5",
"to":"19998881234",
"from":"2435678910",
"body":"This is a notification",
"request_timestamp":"1330464356",
"response_timestamp":"1330464357",
"status":"sent",
"delivery_status":"delivered"
}
}
<status>
<status>success</status>
<error/>
<result>
<sms_message_id>e7f41fdc813d481081ec2840d68838b5</sms_message_id>
<to>19998881234</to>
<from>2435678910</from>
<body>This is a notification</body>
<request_timestamp>1330464356</request_timestamp>
<response_timestamp>1330464357</response_timestamp>
<status>sent</status>
<delivery_status>delivered</delivery_status>
</result>
</status>
This method with return result status as queued, sent, received, or failed. When the value of status is sent, then the method will also return a result delivery_status as delivered or undelivered.
Statuses Explained
Message Status Types:
Queued: your message has been added to the queue to be sent.
Sent: your message has been sent.
Received: you have received an incoming message.
Failure: your message could not be sent. Failed messages can happen for a variety of reasons including queue overflows, account suspensions, etc.
Delivery Status Types:
Delivered: your message has been successfully delivered to your recipient.
Undelivered: your message was not delivered. There are many reasons why this may occur including, destination number is not a mobile number, carrier content filtering, the availability of the destination number, etc.
Unconfirmed: There is no indication whether or not your message reached your recipient.
Please be advised! The delivery status will only be available up to 7 days after the SMS message was sent.
Sample Code
<?php
header("Content-type: text/xml");
// for this example, our sms_message_id is e7f41fdc813d481081ec2840d68838b5
$sms_message_id = 'e7f41fdc813d481081ec2840d68838b5';
// initialize curl
$ch = curl_init();
// set necessary curl options
curl_setopt($ch, CURLOPT_RETURNTRANSFER, 1);
curl_setopt($ch, CURLOPT_USERPWD, "username:password");
curl_setopt($ch, CURLOPT_URL, "https://hosting.plumvoice.com/ws/sms/status.xml/".$sms_message_id);
echo(curl_exec($ch));
curl_close($ch);
?>
Lists SMS messages that have been sent and/or received.
Path Parameters
Name
Type
Description
resource_type
string
messages.xml or messages.json
Query Parameters
Name
Type
Description
offset
integer
Number of SMS messages to skip before returning results
limit
integer
Maximum number of SMS messages to return.
Note: minimum limit is 50, maximum limit is 1000.
order
string
Sort the SMS messages in ascending or descending order by date.
Accepted values are asc, desc, or blank
start_timestamp
integer
Start timestamp to begin searching for SMS messages.
end_timestamp
integer
End timestamp to stop searching for SMS messages.
msg_type
string
Type of messages to be returned.
Note: Accepted values are 'inbound', 'outbound', 'all' (for both inbound and outbound), or blank.
phone_number
integer
The phone number to filter results on.
number_type
string
Available and required only when message type is inbound or outbound AND a phone number is provided.
Note: accepted values are 'account' (your SMS phone number) and 'customer' (your end user's SMS phone number)
Number of SMS messages to skip before returning results.
limit
integer
Maximum number of SMS messages to return.
Note: minimum limit is 50, maximum limit is 1000.
order
string
Sort the SMS messages in ascending or descending order by date.
Accepted values are asc, desc, or blank
start_timestamp
integer
Start timestamp to begin searching for SMS messages.
end_timestamp
integer
End timestamp to stop searching for SMS messages.
phone_number1
integer
First phone number to filter on for the returned conversation.
phone_number2
integer
Second phone number to filter on for the returned conversation.
{
"status":"success",
"error":"",
"result":{
"offset":"0",
"limit":"50",
"total":"4",
"sms_messages":[
{
"sms_message_id":"b84b2dbfadcc49e1a697aabfdb1f2730",
"to":"19998881234",
"from":"2435678910",
"body":"GREAT",
"request_timestamp":"1594662275",
"response_timestamp":"1594662276",
"result_url":"",
"type":"inbound",
"status":"received"
},
{
"sms_message_id":"4beb4b8ace954ff694bdadb8cca99ac9",
"to":"2435678910",
"from":"19998881234",
"body":"Thanks for visiting us today! Tell us how we did. Reply back with \"OK\", \"GOOD\", \"GREAT\" or \"EXCELLENT\".",
"request_timestamp":"1594662276",
"response_timestamp":"1594662279",
"result_url":"",
"type":"outbound",
"status":"sent"
},
{
"sms_message_id":"dd2ee079413f48b49e45879241af09d4",
"to":"19998881234",
"from":"2435678910",
"body":"CONFIRM",
"request_timestamp":"1594662276",
"response_timestamp":"1594662276",
"result_url":"",
"type":"inbound",
"status":"received"
},
{
"sms_message_id":"6b8e2bd2e9e5485d9123ec929f462efd",
"to":"2435678910",
"from":"19998881234",
"body":"This is a notification of your appointment tomorrow. Please reply with \"CONFIRM\", to confirm your appointment.",
"request_timestamp":"1594662313",
"response_timestamp":"1594662314",
"result_url":"",
"type":"outbound",
"status":"sent"
}
]
}
}
<conversation>
<status>success</status>
<error></error>
<result>
<offset>0</offset>
<limit>50</limit>
<total>4</total>
<sms_messages>
<sms_message>
<sms_message_id>b84b2dbfadcc49e1a697aabfdb1f2730</sms_message_id>
<to>19998881234</to>
<from>2435678910</from>
<body>GREAT</body>
<request_timestamp>1594662275</request_timestamp>
<response_timestamp>1594662276</response_timestamp>
<result_url></result_url>
<type>inbound</type>
<status>received</status>
</sms_message>
<sms_message>
<sms_message_id>4beb4b8ace954ff694bdadb8cca99ac9</sms_message_id>
<to>2435678910</to>
<from>19998881234</from>
<body>Thanks for visiting us today! Tell us how we did. Reply back with "OK", "GOOD", "GREAT" or "EXCELLENT".</body>
<request_timestamp>1594662276</request_timestamp>
<response_timestamp>1594662279</response_timestamp>
<result_url></result_url>
<type>outbound</type>
<status>sent</status>
</sms_message>
<sms_message>
<sms_message_id>dd2ee079413f48b49e45879241af09d4</sms_message_id>
<to>19998881234</to>
<from>2435678910</from>
<body>CONFIRM</body>
<request_timestamp>1594662276</request_timestamp>
<response_timestamp>1594662276</response_timestamp>
<result_url></result_url>
<type>inbound</type>
<status>received</status>
</sms_message>
<sms_message>
<sms_message_id>6b8e2bd2e9e5485d9123ec929f462efd</sms_message_id>
<to>2435678910</to>
<from>19998881234</from>
<body>This is a notification of your appointment tomorrow. Please reply with "CONFIRM", to confirm your appointment.</body>
<request_timestamp>1594662313</request_timestamp>
<response_timestamp>1594662314</response_timestamp>
<result_url></result_url>
<type>outbound</type>
<status>sent</status>
</sms_message>
</sms_messages>
</result>
</conversation>
Be sure to filter based on your Plum-provided SMS number and the end-user's phone number to yield the correct results. Use the phone_number1 or phone_number2 parameters with either filtered number.
Messages to unsubscribed numbers or landlines will fail, returning the undelivered. This also triggers an immediate notification describing why the messages failed.
Messages to unsubscribed numbers or landlines will fail, returning the undelivered. This also triggers an immediate notification describing why the messages failed.
