> For the complete documentation index, see [llms.txt](https://docs.plumvoice.com/insight/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.plumvoice.com/insight/account-manager/managing-phone-numbers.md).

# Managing Phone Numbers

Only users with administrator privileges can manage phone numbers. Administrators can request, assign, and release the phone number(s) associated with their organization's account. Users creating surveys in Insight must have an account administrator assign them a phone number to use.

<div align="left"><img src="/files/-M5YG3dWcqpYBtWh69EW" alt=""></div>

## **Requesting Phone Numbers**

Click on the “Request a Phone Number” button to request a phone number or a block of phone numbers. This will open a dialog box that enables users to request phone numbers.

<div align="left"><img src="/files/-M5YG3dX59-IDHALL3s2" alt=""></div>

In this window users can search for specific phone numbers, select from the phone numbers listed, or refresh the list.

## **Assigning Phone Numbers**

Phone numbers requested by administrators are assigned to the requester by default.

To assign a phone number to another user within a company's account, simply select the user's name in the dropdown associated with that phone number and click save.

## **Releasing Phone Numbers**

To release a phone number, click on the trash icon associated with the phone number and click save. Please note that any active deployments associated with that number will be lost.