Plum Insight Webservice Question Type

The webservice question type allows data from a survey to be submitted to a SOAP or REST service endpoint.

The following data is submitted to the web service, regardless of whether it is being sent to a SOAP or REST service:

Type

Name

Description

string[]

question_texts

Zero-indexed array of question text from the survey

string[]

answers

Zero-indexed array of question answers from the current session

string

ani_ip

ANI of the caller or the IP address of the user taking the survey

string

dnis

DNIS of the number dialed to take the survey. This value is always NULL for web surveys

string

session_id

Unique session id for the survey session

It is recommended that users become familiar with the details of their specific service type in order to determine how to handle this data when it is sent to their service.