Exporting a survey from the legacy Plum Survey platform, does not include the survey's data. This allows users to fully test the survey in Plum Insight and to upload new voice prompts, if necessary. It's recommended to wait to import Plum Survey response data until the new survey is ready for production in Plum Insight.
To import survey data click on the “import” icon . This presents users with a dialog window that asks them to confirm the import of the existing data. Click “Yes” to import the data or click “Close” to cancel the import.