Get A Detailed Call Log

Get a detailed call log using a session_id

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Only for the last 5 days:

Detailed call logs are only available for calls made within the last 5 days.

Getting a Call Log

GET https://fuse.plumvoice.com/api/call/{session_id}

Retrieve a call log for the defined call.

Path Parameters

NameTypeDescription

session_id

string

Session ID number

[
  {
    "event":{
      "line":"Executing application \"email test\" version \"0.2\"",
      "data":{
        "module_type":"start",
        "result_variable":"start"
      }
    },
    "class":"info",
    "timestamp":1529552692
  },
  {
    "event":{
      "line":"Sending email",
      "data":{
        "type":"static",
        "has_audio":false,
        "revision_id":"52691",
        "prompt_id_type":"module",
        "prompt_id":"845617",
        "language":"en-US",
        "module_type":"prompt",
        "result_variable":"var_0"
      }
    },
    "class":"prompt",
    "timestamp":1529552692
  },
  {
    "event":{
      "line":"Sending",
      "data":{
        "module_type":"email",
        "result_variable":"var_1"
      }
    },
    "class":"info",
    "timestamp":1529552694
  },
  {
    "event":{
      "line":"Sent",
      "data":{
        "to":"tests@plumgroup.com",
        "subject":"This is the subject",
        "body":"This is the body.",
        "module_type":"email",
        "result_variable":"var_1"
      }
    },
    "class":"debug",
    "timestamp":1529552694
  },
  {
    "event":{
      "line":"message sent! goodbye!",
      "data":{
        "type":"static",
        "has_audio":false,
        "revision_id":"52691",
        "prompt_id_type":"module",
        "prompt_id":"845618",
        "language":"en-US",
        "module_type":"prompt",
        "result_variable":"var_2"
      }
    },
    "class":"prompt",
    "timestamp":1529552694
  },
  {
    "event":{
      "line":"Exiting application",
      "data":{
        "module_type":"exit",
        "result_variable":"hangup"
      }
    },
    "class":"info",
    "timestamp":1529552696
  },
  {
    "event":{
      "line":"Disconnecting call",
      "data":{
        "module_type":"exit",
        "result_variable":"hangup"
      }
    },
    "class":"event",
    "timestamp":1529552697
  }
]

Possible Response Codes

  • 200: success

  • 401: authentication headers invalid or the account is inactive

  • 404: call log not found

  • 405: invalid HTTP method supplied (only GET allowed)

  • 500: database error

Response Data Definitions

The return structure contains an array of log entries

Single Call Log Entry

Name

Data Type

Value

event

object

The details for this entry.

class

string

The class for this entry (info, event, debug, prompt or error).

timestamp

int

UNIX timestamp for this entry.

Single Call Event

Name

Data Type

Value

line

string

The log event string

data

object

Additional details about this event

Call log data structure consistency is not guaranteed and can change at any time. Currently, there are two values that will always appear in the event data: module_type and result_variable. All other values are subject to developer discovery and could change at any time:

Name

Data Type

Value

module_type

string

The type name for the module that was executed, this will determine the other values in the data

result_variable

string

The variable name provided for this module in the callflow editor

The following will be returned if the call was made more than 5 days ago

{
    "error": "There are no call log details available for this call."
}

Sample Code

This sample PHP code makes a request to this method:

<?php
// account and application settings
$email = '<your_email_address>';
$developer_key = '<your_developer_key>';
$session_id = '300060;001;1529552581'; // returned by a previous call to https://fuse.plumvoice.com/api/calls

// build the URL
$url = 'https://fuse.plumvoice.com/api/call/'.urlencode($session_id);

$ch = curl_init();
curl_setopt($ch, CURLOPT_USERPWD, $email.':'.$developer_key);
curl_setopt($ch, CURLOPT_URL, $url);
curl_setopt($ch, CURLOPT_RETURNTRANSFER, 1);
curl_setopt($ch, CURLOPT_HTTPHEADER, array("Accept: application/json"));
$result = curl_exec($ch);
$http_code = curl_getinfo($ch, CURLINFO_HTTP_CODE);
curl_close($ch);
var_dump($result);
var_dump($http_code);
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