Input

Input Modules

Input () modules are used to collect information from end-users. Each one of these modules obtains a piece of information from an end-user and stores it in a variable that can be acted upon later in the call.

Note: To meet PCI-DSS or HIPAA compliance, it is possible to make Input ( ) modules private so that sensitive information is not retained after the call ends. See the module settings section for more information on the Private setting.

Most of the errors Input () modules generate are either No Input or No Match. If users want to branch on these errors it is necessary to enable the Show Custom Errors setting.

Module Name	Description ​
Address	Collect address information
Yes/No	Re-direct a call based on a binary choice
Custom Field	Create custom inputs
Date/Time	Collect date or time information
Number	Collect numeric values, either decimal or whole numbers
Digits	Collect individual digit values
Language	Set the active language for multi-language applications
Menu	Multiple choice menu
Dynamic Menu	Dynamic multiple choice menu
Name	Collect an individual's name information
Record	Collect a voice recording