Input

Input Modules

Input () modules are used to collect information from end-users. Each one of these modules obtains a piece of information from an end-user and stores it in a variable that can be acted upon later in the call.

Note: To meet PCI-DSS or HIPAA compliance, it is possible to make Input ( ) modules private so that sensitive information is not retained after the call ends. See the module settings section for more information on the Private setting.

Most of the errors Input () modules generate are either No Input or No Match. If users want to branch on these errors it is necessary to enable the Show Custom Errors setting.

Module Name

Description ​

Address

Collect address information

Yes/No

Re-direct a call based on a binary choice

Custom Field

Create custom inputs

Date/Time

Collect date or time information

Number

Collect numeric values, either decimal or whole numbers

Digits

Collect individual digit values

Language

Set the active language for multi-language applications

Menu

Multiple choice menu

Dynamic Menu

Dynamic multiple choice menu

Name

Collect an individual's name information

Record

Collect a voice recording