> For the complete documentation index, see [llms.txt](https://docs.plumvoice.com/fuse/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.plumvoice.com/fuse/application-editor/application-settings/post-call-webservice.md).
# Post-Call Webservice
A post-call webservice is one that a Fuse application connects to immediately after a call ends. \
This call is triggered on any termination event, whether it is by the caller hanging up, or by the IVR through the [Exit](/fuse/call-flow/exit.md) (
) module.\
\
Because the IVR call flow terminates right when the caller hangs up, the [REST ](/fuse/data/rest.md)(
) or [SOAP](/fuse/data/soap.md) (
) modules within the call flow will not run in those scenarios. The post-call webservice should be used instead to communicate with the webserver.\
\
This is especially useful for survey call flows (where the caller hangs up after answering a question), or IVR that relies on the Record module to capture the caller voice mail, where caller might just hang up after recording a voice mail)
**Type**: This drop-down menu lets users select either a SOAP or a REST webservice.
**1. REST**: Selecting a REST webservice dynamically changes the available options. Fuse generates fields for URL and parameters.
* Request Type: Choose the desired REST request type from the drop-down menu. The options are the same as the [REST module](/fuse/data/rest.md): GET, POST, POST RAW, PUT, and DELETE.
* Timeout: Set the desired timeout duration, in seconds.
* Private: Check this box to enable privacy mode for post-call web services.
* URL: This is the web address for the webservice. Users can insert variables into the URL using a REST webservice.
* Header: Type any desired headers into this field. Users can include Fuse variables in headers using the 'plus' button in the text field.
* Paramenters: Click on the 
button to add a new parameter to the post-call webservice. Users can insert variables in the 'Value' field.
**2. SOAP**: Selecting a SOAP webservice dynamically changes the available options. Fuse generates WSDL and Method fields.
* Timeout: Set the desired timeout duration, in seconds.
* Private: Check this box to enable privacy mode for post-call web services.
* WSDL: Enter WSDL connection information into this field. Click the icon (
) to the right of the text box to refresh the connection.
* Method: Select the webservice method from the first drop-down menu; this menu auto-populates after fetching values from a valid SOAP URL. Users can also choose between SOAP v1.1 or SOAP v1.2.
---
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