> For the complete documentation index, see [llms.txt](https://docs.plumvoice.com/fuse/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.plumvoice.com/fuse/integration.md).

# Integration

<img src="/files/KSA4I8kOAPBxpGPIkA0N" alt="" data-size="line">Integration modules allow your Fuse applications to perform tasks using external solutions that you have built using a supported third-party service.

Examples include saving call recordings using Amazon S3's scalable cloud storage, retrieving customer account information stored in an Amazon DynamoDB database, or connecting to a voicebot built on Google Dialogflow.

| Module Name                                                                                                   | Description                                                                           |
| ------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------- |
| <img src="/files/M4zODAMn9EHCZnEeWLiQ" alt="" data-size="line"> [Dialogflow](/fuse/integration/dialogflow.md) | Connects to a AI-powered chat or voice agent built with Google Dialogflow.            |
| <img src="/files/jk8RcVX53rpw9WYyDdRy" alt="" data-size="line"> [DynamoDB](/fuse/integration/dynamodb.md)     | Interacts with a database built with Amazon DynamoDB.                                 |
| <img src="/files/C4ypHDsWqOatSDw6ZJq2" alt="" data-size="line"> [AWS S3](/fuse/integration/aws-s3.md)         | Interacts with cloud storage configured with Amazon S3. **For call recordings only**. |

## Supported third-party services

As of version 7.6, Fuse supports the following services for integrations:

* [**Google Dialogflow**](https://cloud.google.com/dialogflow) ([Documentation](https://cloud.google.com/dialogflow/docs)): Google AI-powered chat and voice agents.
* [**Amazon DynamoDB**](https://aws.amazon.com/dynamodb/) ([Documentation](https://docs.aws.amazon.com/dynamodb/)): AWS NoSQL database service.
* [**Amazon S3**](https://aws.amazon.com/s3/) ([Documentation](https://docs.aws.amazon.com/s3/)): AWS object storage service (for **call recordings only** in Fuse).

See the website and documentation links for each service above regarding access, setup, and use. Some services may offer prebuilt solutions as well.

## Prerequisites

Some setup is required to use these modules. Complete the following:

1. Create an account on one of Fuse's supported third-party services:
   * Google Dialogflow: [Create a Google Cloud account](https://cloud.google.com/).
   * Amazon DynamoDB & AWS S3: [Create an AWS account](https://aws.amazon.com/).
2. Build a working solution with your chosen third-party service(s).\*\*
3. [Set up authentication for your chosen solution](/fuse/integration/setting-up-authentication.md):
   * Google Dialogflow: [Create a service account and service account key](/fuse/integration/setting-up-authentication.md#google-dialogflow).
   * Amazon DynamoDB: [Configure an IAM user with an IAM policy and access keys](/fuse/integration/setting-up-authentication.md#amazon-dynamodb).
   * AWS S3: [Configure an IAM user with an IAM policy and access keys](/fuse/integration/setting-up-authentication.md#aws-s3).
4. Admin-only task: [Add your solution as an integration in the My Account page](/fuse/my-account/admin-options.md#add-an-integration-admin).

#### All done?

You – and any user in your Fuse account – can now select your integration directly from an\
&#x20;<img src="/files/KSA4I8kOAPBxpGPIkA0N" alt="" data-size="line">Integration module and begin configuring the module as desired.

{% hint style="info" %}
**\*\* IMPORTANT:** Fuse offers integrations with its supported services. Unless stated otherwise, users assume full responsibility for configuring and maintaining their solutions using a third-party service.&#x20;

Depending on the service, this could involve hosting resources, testing, management of the third-party service itself, and so on.
{% endhint %}