Integration
Last updated
Last updated
Integration modules allow your Fuse applications to perform tasks using external solutions that you have built using a supported third-party service.
Examples include saving call recordings using Amazon S3's scalable cloud storage, retrieving customer account information stored in an Amazon DynamoDB database, or connecting to a voicebot built on Google Dialogflow.
Connects to a AI-powered chat or voice agent built with Google Dialogflow.
Interacts with a database built with Amazon DynamoDB.
Interacts with cloud storage configured with Amazon S3. For call recordings only.
As of version 7.6, Fuse supports the following services for integrations:
(): Google AI-powered chat and voice agents.
(): AWS NoSQL database service.
(): AWS object storage service (for call recordings only in Fuse).
See the website and documentation links for each service above regarding access, setup, and use. Some services may offer prebuilt solutions as well.
Some setup is required to use these modules. Complete the following:
Create an account on one of Fuse's supported third-party services:
Google Dialogflow: .
Amazon DynamoDB & AWS S3: .
Build a working solution with your chosen third-party service(s).**
:
Google Dialogflow: .
Amazon DynamoDB: .
AWS S3: .
Admin-only task: .
You – and any user in your Fuse account – can now select your integration directly from an Integration module and begin configuring the module as desired.