Transfer

Function

This module facilitates call transfers. Both the prompt field and the destination number field can consist of a static or a variable value.

Destination number field can accept either a phone number (ex: 800-000-1234) or a SIP address (ex: sip:1234@10.0.1.2). Phone numbers must be formatted as follows:

The following image gives an example of variables being used in the Transfer module.

As shown in the above image, variables can then be entered into the destination number field in the Transfer module. The module will accept these variables in the same way as a phone number. Any phone numbers entered as variables must fit one of the number formats in the table above.

You can determine the result of the transfer using a combination of the result_variable, and the duration shadow variable (result_variable$.duration).

Module Settings

Advanced Settings

Advanced Fuse users may want to use shadow variables that are available for the Transfer module. For more information on this functionality, please visit the Shadow Variables page.

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