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  1. Application Editor
  2. Audio Manager

Prompt Table

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Last updated 2 years ago

All audio prompts used in your application will be listed in this table. Each prompt containing unique content will have its own separate table entry.

Multiple identical prompts are consolidated into one Prompt Table entry.

If Fuse recognizes that two or more prompts contain identical content, then the Prompt Table will display only one consolidated entry for all of them.

As shown in Figure 1 above, the Prompt Table has four columns: Type, Phrase, Alerts, and Actions.

  1. Phrase: Displays the text for each prompt in the call-flow. Built-in prompts can be edited directly in the Prompt Table. User-added prompts must be edited in the Application Editor.

  2. Alerts: Displays alerts when users alter prompt text directly in the prompt table. The following alert icons appear here:

  3. Actions:

Type: Indicates whether the prompt was added by the user or built in with Fuse .

Undo: When users edit prompt text in the prompt table, a roll-back arrow displays in the Alerts column. Hovering over the icon displays the default prompt text in the pop-up display. Clicking on the icon restores the default text, deleting any changes.

Mute: Deleting all of the text from a prompt in the prompt table mutes that prompt in the call-flow.

Upload: This option allows users to upload pre-recorded audio for a prompt. Clicking on the icon in the Actions column opens a file navigation window enabling users to select an audio file from a local drive to upload to Fuse.

Download: Click this button to download a copy of the pre-recorded audio file for that prompt.

Play/Pause: When a prompt has an associated pre-recorded audio file, clicking this button plays or pauses the that file.

Delete: Deletes the pre-recorded audio file.

Figure 1: The Prompt Table.