> For the complete documentation index, see [llms.txt](https://docs.plumvoice.com/fuse/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.plumvoice.com/fuse/call-flow.md).

# Call-Flow

## Call-Flow Modules

*Call-flow* (<img src="https://820663326-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M40QJ5NXmtM4utV6bD_%2F-M4u8_YcRziLXQiLsKMa%2F-M4u9_-z10rHoOYpuonS%2Fcall_flow.svg?alt=media&amp;token=56608e53-5b16-4980-b1f6-5e24dcf67f9e" alt="" data-size="line">) modules create the directional roadmap for a voice application (also called 'branching'). These modules determine the call-flow and workflow logic of an application and are what end-users pass through in order to reach input or data modules. If you think of the path that end-users follow through a call as a road, then the *Call-flow* (<img src="https://820663326-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M40QJ5NXmtM4utV6bD_%2F-M4u8_YcRziLXQiLsKMa%2F-M4u9_-z10rHoOYpuonS%2Fcall_flow.svg?alt=media&amp;token=56608e53-5b16-4980-b1f6-5e24dcf67f9e" alt="" data-size="line">) modules are the road signs that direct them where to go.

The [*Prompt*](/fuse/call-flow/prompt.md) (<img src="https://820663326-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M40QJ5NXmtM4utV6bD_%2F-M4u8_YcRziLXQiLsKMa%2F-M4u9_1MzyyDWNLg7bX1%2Fprompt.svg?alt=media&amp;token=dba72c50-0ffa-49eb-ab52-85325facf88c" alt="" data-size="line">) module does not perform any branching functions on its own, but it is grouped with the other *Call-flow* (<img src="https://820663326-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M40QJ5NXmtM4utV6bD_%2F-M4u8_YcRziLXQiLsKMa%2F-M4u9_-z10rHoOYpuonS%2Fcall_flow.svg?alt=media&amp;token=56608e53-5b16-4980-b1f6-5e24dcf67f9e" alt="" data-size="line">) modules because it provides critical context for workflow logic and is typically used in conjunction with other *Call-flow* (<img src="https://820663326-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M40QJ5NXmtM4utV6bD_%2F-M4u8_YcRziLXQiLsKMa%2F-M4u9_-z10rHoOYpuonS%2Fcall_flow.svg?alt=media&amp;token=56608e53-5b16-4980-b1f6-5e24dcf67f9e" alt="" data-size="line">) modules.

| Module Name                                                                                                                                                                                                                                                                                                                                                        | Description ​                                                                                     |
| ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ | ------------------------------------------------------------------------------------------------- |
| [<img src="https://820663326-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M40QJ5NXmtM4utV6bD_%2F-M4u8_YcRziLXQiLsKMa%2F-M4u9_1MzyyDWNLg7bX1%2Fprompt.svg?alt=media&amp;token=dba72c50-0ffa-49eb-ab52-85325facf88c" alt="" data-size="line">](/fuse/call-flow/prompt.md) [Prompt](/fuse/call-flow/prompt.md)                                      | A simple prompt                                                                                   |
| [<img src="https://820663326-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M40QJ5NXmtM4utV6bD_%2F-M4u8_YcRziLXQiLsKMa%2F-M4u9_1rIyfqQ9Ly7uyd%2Ftransfer.svg?alt=media&amp;token=f4d4527d-aa85-4bdb-99bf-06b2ec039751" alt="" data-size="line">](/fuse/call-flow/transfer.md) [Transfer](/fuse/call-flow/transfer.md)                              | This module transfers the caller the a new desired phone number                                   |
| [<img src="https://820663326-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M40QJ5NXmtM4utV6bD_%2F-M4u8_YcRziLXQiLsKMa%2F-M4u9_0oXHI-C_cQ2Dk8%2Fgoto_page.svg?alt=media&amp;token=4f1aac28-1e08-40a4-9e1c-29d19bd71485" alt="" data-size="line">](/fuse/call-flow/go-to-app.md) [Goto App](/fuse/call-flow/go-to-app.md)                           | Re-directs the call-flow to another Fuse application                                              |
| [<img src="https://820663326-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M40QJ5NXmtM4utV6bD_%2F-M4u8_YcRziLXQiLsKMa%2F-M4u9_0nOCo_qADAVfvZ%2Fgoto_app.svg?alt=media&amp;token=898ac712-30a4-4ff8-9bf9-d0c0e9ce71c9" alt="" data-size="line">](/fuse/call-flow/go-to-page.md) [Goto Page](/fuse/call-flow/go-to-page.md)                         | Re-directs the call-flow to another page within the current application                           |
| [<img src="https://820663326-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M40QJ5NXmtM4utV6bD_%2F-M4u8_YcRziLXQiLsKMa%2F-M4u9_-yddKq0elF-SOr%2Fbranch_on_var.svg?alt=media&amp;token=7720daa8-6f90-4630-ae4a-b84db5d02d5f" alt="" data-size="line">](/fuse/call-flow/compare-variable.md) [Compare Variable](/fuse/call-flow/compare-variable.md) | Compare variables and re-direct the call based on the result                                      |
| [<img src="https://820663326-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M40QJ5NXmtM4utV6bD_%2F-M4u8_YcRziLXQiLsKMa%2F-M4u9_-xqXFdLDRt2mUd%2Fbranch_on_counter.svg?alt=media&amp;token=e11d05cd-6f50-4268-9d5f-4fe98d4d387b" alt="" data-size="line">](/fuse/call-flow/counter.md) [Counter](/fuse/call-flow/counter.md)                        | Give callers multiple chances to complete a task, then re-direct the call based on their response |
| [<img src="https://820663326-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M40QJ5NXmtM4utV6bD_%2F-M4u8_YcRziLXQiLsKMa%2F-M4u9_0fkf2qL_nGYS0q%2Fexit.svg?alt=media&amp;token=760e88b0-f144-4480-bcb1-569aa9054834" alt="" data-size="line">](/fuse/call-flow/exit.md) [Exit](/fuse/call-flow/exit.md)                                              | Disconnect the caller from the application                                                        |
| [<img src="https://820663326-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M40QJ5NXmtM4utV6bD_%2F-M4u8_YcRziLXQiLsKMa%2F-M4u9_0-cHgW1cI0apaj%2Fcall_log.svg?alt=media&amp;token=22f5dd5d-f857-40ad-9cad-b945927ea03c" alt="" data-size="line">](/fuse/call-flow/call-log.md) [Call Log](/fuse/call-flow/call-log.md)                              | Add custom logging to your call logs                                                              |
| [<img src="https://820663326-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M40QJ5NXmtM4utV6bD_%2F-M4u8_YcRziLXQiLsKMa%2F-M4u9_0rO1eR0OqAu0Yr%2Flabel.svg?alt=media&amp;token=fbb21d33-fa24-410f-aef9-e230d91fef1d" alt="" data-size="line">](/fuse/call-flow/label.md) [Label](/fuse/call-flow/label.md)                                          | Sticky notes for annotating an application                                                        |
| [<img src="https://820663326-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M40QJ5NXmtM4utV6bD_%2F-M4u8_YcRziLXQiLsKMa%2F-M4u9_1qQI6-FlCceVse%2Fsubdialog.svg?alt=media&amp;token=c615a37a-d378-448a-96ed-676f2b2ae301" alt="" data-size="line">](/fuse/call-flow/subdialog.md) [Subdialog](/fuse/call-flow/subdialog.md)                          | Re-directs the call-flow to an external VoiceXML application                                      |