Figure 1: The Dialogflow module in use.
IMPORTANT: This is an advanced module. Some setup is required before use.
This module uses the supported third-party service Google Dialogflow. The module allows you to integrate a Dialogflow voice agent into your application to interact with callers.
You can select and use any Dialogflow integration that has been added to your Fuse account.
NOTE: Integrations are shared with all users in a Fuse account. You can always check existing integrations by going to the My Account page and viewing the Integrations tab.
To use this module, you must have access to Google Dialogflow. You must also have a working Dialogflow voice agent added as an integration to your Fuse account.
Complete the following in order:
Once finished, the
Dialogflow module can be used successfully.
As shown in Figure 2, the following fields are available:
- 1.Select Integration: Select one of your Dialogflow integrations.
- 2.Select Environment: Select a Dialogflow environment. List options are retrieved from Google Dialogflow based on the selected integration.
- 3.Prompt field: Enter a message that you want your voice agent to read when it starts. This field accepts strings and/or variables.
Figure 2: Dialogflow module fields.
The Dialogflow module also supports the following shadow variables:
Figure 3: Module settings for Dialogflow.